Mostrando 2 libros encontrados (1 páginas)
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Libro encuadernado en tapa blanda · 64 páginas
PVP: 13,50 €
ISBN 978-0-521-17858-7
EAN 9780521178587
CONTACT US develops high-end professional English language communication skills for the BPO industry.This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail.It includes model answers to the activities and keys to exercises as well as photocopiable materials.
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Lockwood, Jane; McCarthy, Hayley
Libro · 116 páginas
PVP: 35,90 €
ISBN 978-0-521-12473-7
EAN 9780521124737
CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries.The units need not be completed in sequence nor in full; the ...
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