Small Data

Resumen del libro

Hired by the world's leading brands to find out what makes their customers tick, Martin Lindstrom spends 300 nights a year overseas, closely observing people in their homes. His goal: to uncover their hidden desires and turn them into breakthrough products for the world's leading brands. In a world besotted by the power of Big Data, he works like a modern-day Sherlock Holmes, accumulating small clues to help solve a stunningly diverse array of challenges. In Switzerland, a stuffed teddy bear in a teenage girl's bedroom helped revolutionize 1,000 stores, spread across twenty countries, for one of Europe's largest fashion retailers. In Dubai, a bracelet strung with pearls helped Jenny Craig offset its declining membership in the United States and increase loyalty by 159 percent in only a year. And in China, the look of a car dashboard led to the design of the Roomba vacuum - a great American success story. How? Lindstrom connects the dots in this globetrotting narrative that will fascinate not only marketers and brand managers, but anyone interested in the infinite variations of human behavior.

Small Data combines armchair travel with forensic psychology into an interlocking series of international clue-gathering detective stories. It presents a rare behind-the-scenes look at what it takes to create global brands; and along the way, reveals surprising and counter-intuitive truths about what connects us all as humans.

Biografía del autor

Martin Lindstrom trabaja como consultor para las principales multinacionales del mundo. Pionero en el campo del marketing, el branding y de la psicología de consumo, está considerado el gurú del comportamiento neurológico del consumidor. En 2009, la revista Time lo incluyó entre las cien personas más influyentes del mundo. Lindstrom es también autor del bestseller internacional Buyology (Gestión 2000, 2010) y de Así se manipula al consumidor (Gestión 2000, 2011) además de otros cinco libros sobre desarrollo de marca y comportamiento del consumidor. Ha aparecido en numerosas ocasiones en el programa Today de la NBC y ha participado en el documental de Morgan Spurlock La historia más grande jamás vendida y en el programa de telerrealidad Americax{0026} x02019;s Next Top Model. Es, además, el productor del popular programa de televisión de la NBC Main Street Makeover, columnista de Time y colabora en The Wall Street Journal, Newsweek, The Economist, The New York Times, Bloomberg Businessweek, The Washington Post, Usa Today y en numerosas publicaciones y canales de televisión de todo el mundo.