Managing Change

Resumen del libro

International Management English is a ground-breaking new series developed by York Associates, who have been preparing professionals for international work for over 30 years. The series covers four key aspects of international business operations: Leading People, Managing Projects, Managing Change and Working Virtually.

Managing Change deals with the challenges facing those who are having to lead others through changes in their working life. It covers all aspects of change management, from communicating the need for change through to dealing with objections and bringing all those affected through as a coherent team.

Managing Change contains eight units, focusing on:
Change happens
Why change?
Communicating change
Overcoming resistance
Influencing people
Developing change leaders
Evaluating and measuring
Cultural shifts

In every unit, Managing Change provides comprehensive training in the skills proven to be necessary to operate successfully in the world of international business: relevant language skills, communicative ability, people-management skills and intercultural competence. This training is delivered through extensive speaking and listening activities, professional input, skills practice, intercultural awareness-raising and case-study discussions.

In addition, the book provides:
an audio CD
a learning diary
a needs analysis
a glossary of key terms
tips for more effective language learning and how to improve performance at work
the opportunity to develop a personal action plan
full answer keys and scripts of all the recordings