Editorial Cambridge University Press (España)
Lugar de edición
Madrid
Fecha de edición septiembre 2002
Idioma inglés
EAN 9780521776899
112 páginas
Libro
Dimensiones 220 mm x 277 mm
This fifteen-unit course is ideal for both in-service and pre-service students. It deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.
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