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Libro encuadernado en tapa blanda · 240 páginas
PVP: 13,95 €
ISBN 978-1-76052-945-1
EAN 9781760529451
As any retail or service worker will tell you, customers can be irrational, demanding, abusive, and brain-scramblingly, mind-bendingly strange. They can also be kind, thoughtful, funny, and full of pathos. Something about the often-fraught interaction between customer and worker, with the dividing line of the counter between them, loosens inhibitions, and has a kind of ...
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