From award-winning Financial Times journalist Sarah O'Connor, a deeply reported investigation into how AI is transforming our working lives in unpredictable waysA tsunami of change, we are told, is sweeping the economy, as robots and AI threaten to take over tasks done by humans. But while we worry that we're robotizing our work, what if the bigger risk is that we're robotizing ourselves? When prize-winning Financial Times journalist Sarah O'Connor set out to investigate what was happening on the ground, she met people who weren't necessarily losing their jobs to machines, but who felt they were losing something, nonetheless.
Because the quantity of work is not the only thing at stake in times of rapid technological change. So is its quality. From TV subtitle translators reduced to editing AI output to warehouse workers surrounded by robots and graduates interviewed by machines, O'Connor found stories of work becoming more intense, more lonely, less creative, less human.
But she also investigated hopeful instances of work being made better, safer and more enjoyable stories in which people have been able to make the machines work for them, rather than the other way around. Her reporting shows that the way our tools change our work - and ourselves - is shaped by power, design, culture, institutions and ideas. As a result, the outcome is not pre-determined but must be contested by us all.
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