Jerks at Work

Resumen del libro

A practical and hilarious guide to getting difficult people off your back, for anyone pulling their hair out over an irritating colleague who's not technically breaking any rules

From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there's one thing that never changes: you'll always encounter jerks. Jerks at Work is the definitive guide to dealing with and ultimately breaking free from the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable.

Social psychologist Tessa West has spent years leveraging science to help people solve interpersonal conflicts in the workplace. What she discovered is that most of our go-to tactics don't work because they fail to address the specific motivations that drive bad behavio