Difficult Conversations
How to Discuss what Matters Most
Heen, Sheila
Patton, Bruce
Stone, Douglas
Editorial Viking
Fecha de edición noviembre 2012 · Edición nº 1
Idioma inglés
EAN 9780670921348
352 páginas
Libro
encuadernado en tapa blanda
Resumen del libro
Asking for a raise, ending a relationship, saying no to someone in need. At work, home, and across the garden fence, difficult conversations are attempted or avoided every day. This book shows the reader how to manage their emotions and deal with these difficult conversations.
